frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | KeenART stands out... I've been from one side of Canada to the other, and I've seen a lot of printers. KeenART stands out as one of the best I have seen. They specialize in fine art prints, so they are better set-up for making superior small-batch high-quality prints than an outfit that relies on volume sales. The staff is knowledgeable, helpful, friendly, and easy to talk to. Turnaround times are super fast, and the work is accurate. Prices are reasonable, given the high quality of the final output. I have a wide variety of excellent art materials to choose from. They even matted my work! Cheap materials makes for cheap art, I say, but KeenART is quality all of the way! Five stars out of five!
Jeff Shyluk, Port Coquitlam | we are super happy with it Excellent service, and a very good job of the picture, we are super happy with it! Will recommend to others about your company.
Thanks you!
Linda Leckie, Castlegar | thanks again! Just received another canvas print and it looks amazing. The colors are superb. Another job well done. I will be ordering again.
Brad, Norh Vancouver |